Last Updated: 31-10-25

1. Introduction

Welcome to Preflare. We are committed to protecting the privacy and security of our learners and professionals. This Privacy Policy describes how Preflare (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, register for an account, or purchase our courses and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in a few different ways to provide and improve our services to you.

a) Information You Provide Directly:

  • Account Information: When you create a Preflare account, we collect your Name, Email Address, and Password.
  • Purchase Information: When you make a purchase, we collect your Billing Address to process the transaction.
  • Communications: When you contact us through our support portal or by emailing support@prepflare.com, we collect your email address and any information you provide in your message to respond to your inquiry.

b) Information We Do Not Collect (Payment Details):

We use third-party payment processors, including PayPal and Razorpay, to handle all transactions. Preflare does not collect, store, or have access to your credit card details or other sensitive payment information. This information is provided directly to our payment processors, whose use of your personal information is governed by their own privacy policies.

c) Information Collected Automatically (Usage Data):

We use Google Analytics to help us understand how users interact with our website. This tool uses cookies to collect anonymous information, such as:

  • The pages you visit on our site.
  • The time and date of your visit.
  • How long you spend on each page.
  • The browser and device you are using.

This information is used in an aggregated form to help us improve our website, identify popular courses, and enhance the user experience. We do not use this data for advertising purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: To create and manage your account, process your transactions, and give you access to your purchased courses, mock exams, and digital downloads.
  • To Communicate With You: To send you essential service-related emails, such as purchase receipts, password reset instructions, and important updates about your courses.
  • For Marketing and Updates: To send you optional marketing emails, such as our newsletter or announcements about new courses and features. You can opt-out of these communications at any time.
  • To Improve Our Site: To analyze usage data and understand how our learners use Preflare, allowing us to improve our website’s functionality, content, and course offerings.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Payment Processors: With PayPal and Razorpay, as necessary to process your payments.
  • Analytics: With Google Analytics, which receives aggregated, anonymous usage data.
  • Legal Compliance: If required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (a) investigate and prevent illegal activities; (b) enforce our Terms of Service; or (c) protect the rights, property, or safety of Preflare, our users, or the public.

5. Your Rights and Choices

You have control over your personal information.

  • Access and Update: You can access and update your account information (Name, Email) at any time through your user profile settings.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by clicking the “Unsubscribe” link in the footer of any marketing email or by contacting us directly at support@prepflare.com. (Note: You will still receive essential service-related emails).
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

6. Data Security

We take the security of your information seriously. We use technical and administrative measures to protect your personal information against loss, theft, and unauthorized access. Your password is encrypted and is not visible to us. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@prepflare.com